by Damon | Jan 11, 2017 | Customer Service, Uncategorized
You get a call from a new potential client. You are so excited about the new prospect you spend an hour or two on the phone with the potential client. Then, you quickly negotiate a deal and pricing for the project. After you hang up the phone you get a strange...
by Damon | Dec 11, 2013 | Customer Service
I mainly focus on websites and online marketing, but I really have a passion for small businesses. I like helping them be successful. This week I was out at a small business as a customer. I wasn’t working with the business. While there I overheard a...
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